Free Shipping On All Orders Over £39.99 🥳
How can we help?

FAQ's

Contact Information

What is your contact information ?

If you'd like to speak to a member of our team, contact us by:

- Emailing info@littlestarcreations.store

- Our Live chat feature at the bottom right of your page

Filling out our contact form under our contact us menu

Payment Methods and taxes

What payment methods do you accept ?

💳 Payment Options Made Easy!💳

We happily accept all major credit cards – VISA, Mastercard, AMEX – plus PayPal,Apple pay and Google Pay for smooth, secure checkout!

Will i be charged with customs and taxes ?

💷 Prices and Import Duties Notice💷

All prices on our site are displayed in Great British Pounds (GBP) and are tax-free—however, you may need to cover duties and taxes upon receiving your order. These import fees, determined by your local customs office, are the buyer’s responsibility and are not included in our pricing.

Please note that customs delays may occasionally occur, which are beyond our control. For more details on potential import charges, feel free to reach out to your local customs office. Thank you for your understanding! 😊

Problems

What if i dont recieve my order ?

📬 30-Day Delivery Guarantee 📬

If your order hasn’t arrived within 30 days after shipping, you’re eligible for a full refund—no worries, we’ve got you covered! 😊

Products

Are your products safe for little ones ?

Absolutely! All of our products are made from high-quality, non-toxic, BPA-free materials. Our products undergo safety testing to ensure they are safe for your little ones.

⚠️ Some products may need supervision with your child to ensure their safety due to any small parts.

Shipping, Returns & Exchanges

Where do you ship from ?

We’re thrilled to team up with trusted suppliers to bring you top-notch products that meet our highest quality standards! 🎉 Our items ship from various locations to offer you the best selection and fast delivery. Wherever your order is sent from, we’re dedicated to using efficient shipping and quality checks to make your experience smooth and satisfying. 🌐💯

Got questions about your order? 💌 Our friendly customer service team is here to help anytime! 🫶😊

Do you ship worldwide ?

Yes we do ! were currently expanding our partnerships to enable us to provide the best products to parents and kids all over the world 🌎

How long will my order take ?

🚚 Shipping in 5-7 Days! 🌟

Right now, our shipping takes about 5-7 business days! 🗓️ We’re excited to be expanding and working hard to speed things up to get your orders to you even faster! 🏃💨 Stay tuned for quicker deliveries coming soon! 📦✨

Can i change or cancel my order ?

🔄 Order Change & Cancellation Policy🔄

We process orders quickly to get them to you fast! ⏱️ To make changes or cancellations, please reach out within 12 hours of placing your order. Requests after this window can’t be accommodated, but no worries! You can return your order for a full refund once it arrives. 💸

When will my order be processed ?

📦 Order Processing & Shipping 📦

All orders are carefully handled and shipped from our warehouse to reach you in perfect condition. Please allow a bit of extra time during holidays and sale seasons! 🛍️

- Processing Time: Orders are processed Monday through Friday and typically take 1-2 business days to complete.
- Shipping Time: Once processed, orders are shipped the next business day.
- Weekend Notice: Please note we don’t ship on weekends!

Thank you for your patience as we get your order to you! 🎉

Can i change my shipping address ?

If your order has not yet been shipped, we can adjust the shipping address. Please email us with the updated order information for us to make the necessary changes.